Objection: “I’m not interested.”
Response: “I have in my records here that you requested more information about our plans at [Date and Time]. If you have just a few minutes, I think we can save you a significant amount of money on your healthcare costs.”
Objection: “I’m not on Medicare yet.”
Response: “That’s no problem. I just want to make sure you don’t pay any penalties for enrolling too late. May I ask when you’re planning to retire?”
Objection: “I don’t want to change my plan right now.”
Response: “I understand. I don’t know that a significant change is necessary, but what would you say if I could get you an upgrade to lower your monthly premium without sacrificing any coverage?”
Objection: “I need to talk to my spouse/child/doctor first.”
Response: “No problem. If you’d like, I’d be happy to talk to them, too. Have them give me a call anytime.” OR “I understand and can call back when you have the information you need. Are you available on [Date] between [Time] and [Time]?”