Employees may waste time answering or dealing with spam calls, reducing overall productivity.
Constant interruptions from spam calls can disrupt workflow and concentration.
Missed Opportunities:
Legitimate business calls may be ignored or avoided if users become wary of answering calls flagged as Spam Likely.
Businesses might miss important calls from clients, partners, or potential customers, leading to lost opportunities.
Resource Allocation:
Companies may need to invest in additional resources, such as spam call filtering services or software, to mitigate the impact of Spam Likely on their operations.
Reputation Damage:
If customers receive spam calls appearing to be from a business, it can harm the business's reputation.
Scammers may use a business's identity in spam calls, leading to distrust among customers.
Security Concerns:
Spam calls might be used as a tactic for social engineering attacks, posing security risks to businesses.
Employees may inadvertently disclose sensitive information in response to fraudulent calls.
Increased Communication Costs:
Businesses may experience higher communication costs due to increased call volume and the need for more robust communication infrastructure to handle spam filtering.
Regulatory Compliance:
Depending on the region, there may be regulations and compliance requirements regarding spam calls. Businesses may face fines or legal consequences if they are found to be non-compliant.
Consumer Trust:
If customers consistently receive spam calls claiming to be from a particular business, it can erode trust in that brand.