Branded Caller ID is a solution that allows companies to reassure customers about the calls they are receiving. By branding your caller ID, businesses can show their name, location and logo on the caller ID display for inbound calls. This way, customers can quickly identify who is calling and why, without the risk of spoofing or scams.
Branded Caller ID is a solution that allows companies to reassure customers about the calls they are receiving. By branding your caller ID, businesses can show their name, location and logo on the caller ID display for inbound calls. This way, customers can quickly identify who is calling and why, without the risk of spoofing or scams.
Spoofing is when someone masquerades as another person or organization by using their name or other identifying information. This can happen with phone numbers, email addresses, and even websites. Scammers often use spoofing to trick people into answering their calls or giving them money.
Benefits of Branded Caller ID
Branding your caller ID is also a great way to build trust with your customers. When they see your name and logo on their caller ID display, they will know that they can trust the call they are receiving. This is especially important for businesses that may be perceived as high-risk, such as financial institutions or healthcare providers.
- Reassures customers about the calls they are receiving
- Allows businesses to show their name and logo on caller ID display
- Reduces the risk of spoofing or scams.
- Increased answer rates of customers
Risks of Not Having Branded Caller ID
Unanswered calls lead to lost business opportunities. In today's world, people are more likely to answer calls from businesses that they recognize. By branded your caller ID, you can increase your answer rates and make sure that your customers are able to reach you when they need to.
- Call pickup rates decline
- Potential of being blocked by leads and customers
- Number is flagged as scam likely - reputation management required to fix your business number
How to Brand your Caller ID
There are a few different ways that you can branded your caller ID. The most common way is to use a VoIP service that offers branded caller ID features. This will allow you to input your company's name, logo, and other information that will be displayed on the caller ID display.
Another way to branded your caller ID is to use a third-party service that specializes in branded caller ID. These services will work with your VoIP provider to make sure that your branded caller ID is set up correctly.
No matter which method you choose, branded caller ID is a great way to increase customer trust and make sure that your calls are answered.
Some branded caller ID services also offer features like call blocking and caller ID spoofing detection. These can help businesses protect their customers from unwanted calls and scams. Branded Caller ID is a valuable tool for businesses of all sizes. It can help them build trust with their customers and protect them from scam artists.
ProspectBoss' BrandedBoss Caller ID
ProspectBoss is happy to announce our release of BrandedBoss Caller ID. This feature is an easy way for you to add branded calls to your calling efforts without going through the calls, demos, and contracts needed to set up your Branded Caller ID. If you're interested in adding branded calls to your business, contact us at 800-662-4009 EXT 1 or fill out the interest form below.