Expired Listing Introduction Script - "The Disarming"

Why This Script Works

Asking for help right at the start instantly puts the homeowner in the driver’s seat of the conversation. While that might seem counterproductive, it’s actually a clever way to quickly build rapport with a stranger. In psychology, this is known as the Ben Franklin Effect. Asking a stranger for a favor, no matter how small, generally tends to make them like you more.
Agent: Hi, I’m not sure if you can help me, I’m actually calling about {property address}.
 
Homeowner: How can I help you?
 
Agent: I was calling to see if the property was still listed by {former listing agent’s name}?
 
Homeowner: No, we took it off the market.
 
Agent: Oh, I see. Well, I’m a local real estate agent and I was wondering: When will you be interviewing agents again for the job of actually getting your house sold?
 
Homeowner: It’s been hard for us with so many people coming to see it, so we’re probably going to keep it off the market for another few months.
 
Agent: I completely understand that. Let me just ask you, if the property had sold, where would you have moved next?
 

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