Medicare Script - "Making the Most of Your Medicare Coverage"

Introduction:

1. Greeting:

   • "Hello, [Prospect's Name]. This is [Your Name] from [Your Company]. How are you today?"

2. Identify Yourself and Purpose:

   • "I'm calling to talk to you about your Medicare coverage and explore options that might better suit your needs. Do you have a few minutes to discuss this?"

Establishing Interest:

3. Addressing Concerns:

   • "I understand that Medicare plans can be confusing. Our goal is to make sure you have the coverage that best fits your lifestyle and health needs. Are you currently satisfied with your Medicare plan, or do you have any concerns?"

4. Highlighting Benefits:

   • "Many people find our plans offer additional benefits and cost savings. This includes [mention specific benefits like dental, vision, or prescription coverage]. Have you considered adding any of these to your current plan?"

Gathering Information:

5. Assessment:

   • "To better assist you, could you share with me what type of Medicare plan you currently have and any specific areas you feel may need improvement?"

6. Understanding Preferences:

   • "Are there particular features or benefits you're looking for in a Medicare plan? For example, lower copayments, a broader network of healthcare providers, or specific coverage for certain medications?"

Presenting Solutions:

7. Introducing Options:

   • "Based on your needs, we have several Medicare plans that might be a good fit for you. Let me highlight a few options that offer [mention specific benefits]. How does that sound so far?"

8. Addressing Questions:

   • "Do you have any questions about the plans I've mentioned, or is there anything specific you'd like more information on?"

Closing:

9. Next Steps:

   • "If you're interested, we can discuss the next steps, including how to enroll in a new plan or make changes to your existing coverage. What works best for you?"

10. Confirmation and Follow-Up:

    • "Great! I'll send you additional information via [email/mail] and follow up with you [mention specific timeframe]. If you have any questions in the meantime, feel free to reach out. Thank you for your time, [Prospect's Name]."