Today we will be looking into the pricing and features of Zendesk. Zendesk offers support and sales products, today we will be focusing on the Sell Enterprise edition product in this blog.
Zendesk Sell
The Zendesk Sell platform allows you to manage your prospects, and provide all of the communication tools to call, text and email them. With Sell you can schedule appointments to keep track of your meetings. The Click-to-call feature enables you to call a prospect by just clicking on their phone number on the screen. Text messages can be sent, as well as emails. There is email automation in that email templates are created, and prospects name or other info can automatically be inserted in the email as it is being sent. Email notifications allow you to know who has opened and who has read any email you have sent.
| Features | Prospect Boss CRM | ZenDesk |
| Individual Click-to-Call Dialing | YES | YES |
| Making Calls | YES | YES |
| Unlimited Calling | YES | NO |
| Video Calling | YES | NO |
| On-Screen Scripting | YES | NO |
| Dynamic Scripting | YES | NO |
| Custom Data Fields | YES | YES |
| Time Zone Protection | YES | NO |
| Emailing | YES | YES |
| Video Emailing | YES | NO |
| SMS Texting | YES | YES |
| MMS Texting | YES | NO |
| Pricing | $79 per Month | $99 per Month |
ProspectBoss
ProspectBoss offers a wide range of sales tools to all sales professionals, including those from the real estate, insurance and auto industries. They provide CRMdialers and data resources.
CRMdialer:
The CRMdialer is ProspectBoss’ multi-line dialer solution. Customer’s have the option to choose from 1, 3 or 4 lines CRMdialers. Some of the most popular features of the CRMdialer include email marketing, outbound and inbound calls, text message marketing and ringless voicemail drops.
To view more features of the CRMdialer, click here.
Data Resources:
ProspectBoss offers a wide range of data products including consumer, business, mobile and Canadian data. An added feature to the consumer data is the data is DNC scrubbed to keep you compliant.
Pricing for the data products range from $99 per month to $179 per month, with no contracts.
To view more features about the data products, click here.
ProspectBoss also offers a real estate focused neighborhood search tool called Agent Circle Prospecting. This allows real estate agents to search data based on mile radius.
Other Dialer Products
ProspectBoss’ Ringless Message platform is a voicemail drop system that allows the agent to promote their message without bothering prospects. It is offered as both monthly subscriptions and pay-as-you-go for more customized usage so anyone can use it when needed.