Different types of call center software exist to automate various tasks, such as dialing customer phone numbers, documenting call outcomes, and broadcasting recorded messages. One type of call center software is the dialer, which can be used to send push notifications and SMS messages.
However, choosing the right dialer for your business can be daunting. With so many options on the market, it's hard to know which one is right for you. But don't worry, we're here to help. In this blog post, we'll compare Prospectboss and DialPad for you.
ProspectBoss is a CRM software with a power dialer feature, offers up to 4 lines, and is $135 per month. This feature allows users to call prospects and track their progress. On the other hand, though the DialPad offers a power dialer and charges only $25 per month for the service, they only offer one line instead of the four lines that ProspectBoss offers.
Both ProspectBoss and DialPad are CRM that offers a free trial which means you can try it before you subscribe to it. It has many features: lead management, lead scoring, marketing automation integration, and more. However, DialPad requires you to purchase the CRM integration feature in order to access it while ProspectBoss does not require any additional purchases in order to access their CRM as it is built into their package.
Some of the most popular features of the ProspectBoss include:
- Call Recording
- Hot List
- Built-in Email System
- SMS & Email Automations
- Built-in Video Recorder
- Video Calling and Video Messaging
- Facebook Leads Integration
- Round Robin Dialing
- SMS Marketing**
- Email Marketing
- Email, SMS & Ringless Messages Automated Follow-up Campaigns
- Local Presence Caller ID
- Call Analytics/Reporting
- Manager Call Monitoring, Whisper, & Barge
- On-Screen Script with Dynamic Call Scripts
- Call Transfer (Internal and External)
- Click-to-Call
The best thing about ProspectBoss is that it can be used on any device - desktop or mobile - and doesn't require any IT setup or maintenance from the user.
It offers a lot of value for not a lot of money, and it has the necessary features to help you grow your business. ProspectBoss helps you manage your leads, get more leads, and close more deals.
If you have any questions or suggestions, please feel free to reach out to us.
800-662-4009 or sales@prospectboss.com
